Education Arenas

Get answers to big questions direct from companies in the business of solving your greatest facility issues. Educational sessions and product demonstrations will be held in three classrooms in the expo hall. Take away more than a brochure — gain how-to and what-for information from the source.

Education Arenas

Education Arena Sponsors


World Workplace Education Arena Sessions

Jump to: Wed | Thu

Wednesday, October 16th

12:30 p.m. - 1 p.m.
Case Study: Revolutionize Space Planning with AI

Presented by: Pranav Tyagi – Sponsored by Tango
Education Arena 1
Discover the bold future of the corporate office with our Space Planning with AI case study. Learn how leading companies are keeping pace with the changing trends in how and where people work, and are making smarter, more informed space planning decisions utilizing AI and machine learning. These enhanced techniques help extract deeper insights from diverse data types to create enhanced workspaces, reduce costs and increase employee retention and engagement. This session will guide you through your entire space planning and optimization journey including key touchpoints like current lease analysis, leveraging AI-fueled site selection tools to align your new space to match your budget and cultural workplace strategy, as well as leveraging AI fueled tools to automate polylining and improve wayfinding.

12:30 p.m. - 1 p.m.
Optimized Connectivity for Changing Office Spaces

Presented by: Steve Batchelder – Sponsored by Connectrac
Education Arena 2
Flexibility is one of the most important attributes of an open plan office design, but it can’t exist without a way to put power and data everywhere your employees need it.
Building owners, facility managers, and interior designers are increasingly focusing on creating multipurpose spaces that can transform to meet different needs throughout the day and evening. Think of a collaborative space that can host a yoga class at night, or a lobby or café that can accommodate large staff meetings when the furniture is rearranged.
Agile spaces offer owners and managers a way to maximize their return on the investment that they pour into their buildings – and they need connectivity to match.

12:30 p.m. - 1:30 p.m.
Workplace Transformation: Key Trends and Drivers

Presented by: TBD – Sponsored by ARCHIBUS
Education Arena 3
Businesses are changing how they consume space, measure benefits, and their approach to enhancing the workplace satisfaction experience. Discover the major drivers influencing workplace transformation including:

  • Growing adoption of new technologies such as BYOD and enterprise mobility by organizations
  • The changing nature of workplace and procedures supported by organizational restructuring and reorganizing
  • Decrease in operational expenditures
  • Moving demographic factors
1:15 p.m. - 2:15 p.m.
How Can You Engage the Next Generation Today & be Future Ready Tomorrow? Experiences from Generations Y&Z

Presented by: Yvet Brummelhuis
Education Arena 1
According to a recent IFMA study, 50% of all facility managers will retire within now and ten years. These are big numbers, which call for young professionals to join the facility management sector. This immediately also invokes some challenges, because to be very up-front – our profession is dealing with a certain image and surprise! it’s not as hot as working for Google… How will we make sure The Next Generation will still join us in our passion? As we are millennials ourselves, we think we know exactly what our generation needs. But do we? There already is a generation Z ready to join the market and to be fair – they are a complete game changer. How to make them part of FM and/or your organization? We will share our own experiences as twenty-somethings working in FM and how you as an organization/professional can deal with this issue.

1:15 p.m. - 2:15 p.m.
So You Want to be an IFMA Instructor?

Presented by: Patrick Okamura, CFM, SFP, FMP, CSS, IFMA Fellow; Teena Shouse, CFM, IFMA Fellow
Education Arena 2
This presentation will provide the audience the necessary information on what the criteria is to apply to become a certified IFMA instructor capable of instructing the FMP, SFP and CFM courses. The facilitators will navigate through the application process and identify specific data that is key when submitting a request.

1:45 p.m. - 2:45 p.m.
Driving Business Value with New Approaches in FM to Analytics

Presented by: David Karpook; Christopher Ryans; Jay Shah – Sponsored by Planon Corporation
Education Arena 3
This panel will dive into the strategic value that Facility Managers can gain by looking at how the data they collect can interact with their business as a whole. Learn how you can utilize the enterprise analytics platforms you already know and use (like PowerBI, Tableau, etc.) to spot correlations, trends and unexpected patterns for your leadership teams on data you’ve gathered from not only FM software like integrated workplace management systems (IWMS), but also from across multiple software solutions your organization uses, including ERP, HR, Finance, and sales software solutions. Explore some use cases within maintenance and sustainability that are now possible due to IoT-enhanced datasets.

2:30 p.m. - 3 p.m.
FMP and SFP Info Session

Presented by: Jon Martens, CFM, SFP, FMP, IFMA Fellow
Education Arena 2
IFMA’s Credentials Department and Qualified Instructors will present the process for earning the FMP and SFP.  Join the session to learn how these credentials will provide recognition, enhance skills, and elevate your FM career to the next level. Attendees receive a coupon for US$100 which can be applied to the learning systems.

2:30 p.m. - 3:30 p.m.
Closing the Loop on Office Furniture - The Financial and Environmental Alternative of Remanufactured Office Furniture

Presented by: Doug Pilgrim, LEED AP / WELL AP – Sponsored by Davies Office Inc.
Education Arena 1
The office furniture industry is an ever-changing marketplace and this changeability has produced huge amounts of unwanted furniture. Remanufacturing addresses the waste, cost, and storage that comes with replacing office furniture. This course looks at trends in the office furniture industry, the environmental impacts created by legacy furniture, and a review of the environmental and economic benefits of remanufactured furniture as an alternative to scrapping, downcycling, or discarding to landfill.

3 p.m. - 4 p.m.
The Future of Workplace Management – Welcome to the Internet of Things (IoT)

Presented by: Byron BeMiller, Lucy Fox and Michael Moran
Sponsored by LoRa Alliance
Education Arena 3
Internet of Things (IoT) technology will play an ever-increasing role in helping companies maintain a competitive edge.  Application of new, very low power, long range wireless enables us to cost effectively monito things that were never possible before.  It is only through the application of IoT and advanced data processing that companies an meet key goals of sustainability, operating cost reduction and increasing employee productivity by offering an inviting and comfortable work environment.

3:15 p.m. - 3:45 p.m.
CFM Info Session

Presented by: Jon Martens, CFM, SFP, FMP, IFMA Fellow
Education Arena 2
IFMA’s Credentials Department and a Qualified Instructor will present information regarding the process for earning the CFM.  Join the session to learn how the CFM will provide recognition and elevate your FM career to the next level.

3:45 p.m. - 4:45 p.m.
Climate Change Fundamentals for Facility Management Professionals

Presented by: Kathy Roper, CFM, LEED AP, IFMA Fellow
Education Arena 1
The recent publication of scientific studies on climate change prompted IFMA’s Environmental Stewardship Utilities and Sustainability Community (ESUS) to fund a report summarizing key information using layman’s terms. In this session, author Kathy Roper presents an overview of “Climate Change Fundamentals for Facility Management Professionals.” The report drills down over 3,000 pages of dense scientific studies into kernels of knowledge important to FMs in keeping facility users comfortable, safe and productive. The digital report will be made available for free download at World Workplace 2019.

4 p.m. - 4:30 p.m.
Ladder Alternatives for Job Sites

Presented by: Andy Sunday – Sponsored by Sunbelt Rentals
Education Arena 2
A safer way to work in elevated spaces.  Recent trends in construction indicate that a growing number of contractors are seeking to significantly reduce the use of ladders for elevated work. Increasingly, industry experts say a safer alternative for reaching high places is to use a properly protected working platform that meets or exceeds OSHA standards.

4:15 p.m. - 4:45 p.m.
Enrich Your Employee Experience with One Integrated Solution

Presented by: Rebecca Symmank – Sponsored by iOFFICE
Education Arena 3
Providing a simple yet meaningful Employee Experience (EX) that empowers your workforce is more critical today than ever before. The labor market is tight, and the critical success of any organization hinges on not just attracting and retaining talent, but also in helping that talent to collaborate with others in an effortless and productive manner.
From finding their way to co-workers and workspaces on their first day on the job to later booking reservations that may include internal or even external services like Google Maps and Uber, your workforce needs simple, intuitive tools to navigate the constantly evolving workplace.
Catch this live demo of iOFFICE Hummingbird — an innovative set of mobile apps, kiosks and IoT integrations designed to enhance the Employee Experience while reducing your workload.  See how Hummingbird effortlessly connects to your existing Integrated Workplace Management Solution (IWMS) and other solutions in order to ensure your employees’ success, while simplifying your job as a workplace manager.

Thursday, October 17th

10:30 a.m. - 11 a.m.
Measuring True Space Utilization in the Workplace with the FM:Systems Rifiniti Workplace Analytics Platform

Presented by: Brian Haines; Michael Gresty – Sponsored by FM:Systems
Education Arena 2
Join FM:Systems to learn how FM:Interact and the Rifiniti Workplace Analytics Platform enables organizations to reduce real estate costs, better engage employees and enable you to design the ideal workplace
We will demonstrate how you can gain this value with a high degree of accuracy from existing corporate infrastructure including data from badging and wi-fi.  We’ll them show you how to gain even greater accuracy by supplementing this data with additional hardware sensors such as digital signage, furniture sensors, cameras and more.

10:30 a.m. - 11 a.m.
Food at Work is Changing: Understanding Evolving Trends and Employee Expectations Across Generations

Presented by: Matthew Howard – Sponsored by Fooda
Education Arena 3
The genesis of food being provided in workplace facilities can most closely be tied to maximizing productivity goals. While keeping employees productive and close to where they work is still relevant today, new executive goals around recruitment and retention are now driving how food at work programs are designed. In an increasingly competitive labor market with shifting wants and needs across generations, employers are looking to new ways that food – and the spaces where it is eaten – can engage employees. Whether food at your organization means free coffee, grab-and-go, a full service cafeteria, food trucks, hosting local Popup restaurants, or anything in between – everyone has questions about how their program can evolve in meaningful and economic ways that meet employee expectations. Using real world case studies from workplaces across the United States, this talk explores how facility managers and key stakeholders are remaining at the forefront of these changes.

10:30 a.m. - 11:30 a.m.
Moving the Needle: A GWI Case Study

Presented by: Carolyn McGary, CFM, FMP, SFP
Education Arena 1
Everyone has been discussing the talent gap for years. What we have been struggling with is how to contribute and help move the needle from accidental to intentional FM. Denver’s success from 2018-2019 in breaking ground for local students to become aware of the FM career path was done not by inventing new things, but by proving the GWI efforts of the Foundation are Repeatable.

11:15 a.m. - 11:45 a.m.
The IoT Revolution for Corporate Real Estate Facilities Management

Presented by: Jim Peterson – Sponsored by Accruent
Education Arena 2
IoT technologies are creating a maintenance revolution for facilities managers. In corporate real estate especially, businesses have more control over their assets than ever before. They are able to remote monitor critical assets, predict when they are going to fail, and fix them before critical downtime occurs. They are also able to directly manage equipment set points and ensure equipment is not overworking for extended periods of time. With this new technology maintenance departments are able to protect critical assets and extend asset life, expanding margins and protecting their yearly budgets.

11:15 a.m. - 11:45 a.m.
A Case Study for Using Analytics to Budget for Capital Expenditures

Presented by: Derek McGarry, PE – Sponsored by PointGuard
Education Arena 3
The cost impact of premature equipment failure or inefficient usage is often ignored until it happens. Research suggests, a shocking 82% of all equipment failures are random, meaning pure rules-based maintenance and replacement will soon be a thing of the past. With condition-based analytics, owners, asset managers, and facility teams can make better decisions about when to allocate CapEx to HVAC expenditure, and can certainly avoid spending money unnecessarily on premature upgrades. Due to this waste and lack of information, we have focused on ways to bring condition-based intelligence into frame for capital budgeting and maintenance decisions.

11:45 a.m. - 12:45 p.m.
Laying the foundation for a people-centered Digital Workplace

Presented by: Campbell Kennedy; Dan Lorenz – Sponsored by LocusLabs
Education Arena 1
A discussion on driving employee productivity & collaboration to enhance the Workplace Experience through digital wayfinding, spatial communication and key integrations with facilities management systems. Campbell & Dan will walk you through an approach to get started by focusing on the following topics:

  • Bringing people together in connected, digital workplaces
  • Supporting new levels of digital collaboration
  • Optimizing the control of facilities
12 p.m. - 12:30 p.m.
Essentials of FM Info Session

Presented by: Patrick Okamura, CFM, SFP, FMP, CSS, IFMA Fellow
Education Arena 2
A Qualified Instructor will present information regarding the Essentials of FM Workshops.  Learn how this series of workshops will provide needed knowledge for those just entering the FM field or who work with FMs.

12:30 p.m. - 1 p.m.
Simplify How Your Employees Manage and Engage with Visitors to Your Workplace

Presented by: Chad Smith – Sponsored by iOFFICE
Education Arena 3
It is not just the workplace that is evolving. It is also the workforce. More and more short-term contractors are being used, while at the same time partnering between companies to achieve shared business goals and profits is also on the rise. Therefore, it is increasingly the responsibility of facility managers to streamline how visitors come and go and are welcomed and engaged within the workplace.
With iOFFICE Hummingbird, your workforce has the ability to manage their visitors from within one, simple app. They can invite those contractors, partners and even clients to your facilities through a very simple, intuitive interface, and then they can in turn manage the entire visitor experience as well. Even the visitors themselves can receive information about their upcoming meetings and where to go through iOFFICE Hummingbird. This session will explore how iOFFICE makes this experience simple and meaningful for your employee, for your visitors and for you, as facility and workplace managers.

12:45 p.m. - 1:15 p.m.
Credentials Overflow Session

Presented by: Patrick Okamura, CFM, SFP, FMP, CSS, IFMA Fellow
Education Arena 2
Qualified Instructors will be present as will Credentials Staff to provide information and answer questions regarding the various IFMA Credentials and processes for achieving the credentials.  This is an opportunity for credential candidates to have questions answered and information regarding the processes clarified.

2019 Participating Partners

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